Picture this. You've had your OT assessment. You've found the scooter that feels right. You're ready to submit your application — and then you freeze. What actually goes in the report? Do you need a trial? How many quotes? The NDIA's website uses language that feels like it was written for someone else. You're not alone in that feeling. Thousands of participants sit exactly where you are right now: ready to move forward but unsure what evidence will get them across the line.
Here's the good news. This NDIS mobility scooter funding checklist is designed to take that uncertainty away. By the end of this guide, you'll know exactly what your OT report should contain, when a trial is worth pursuing, and what quotes you actually need to submit. No guesswork. No confusion. Just a clear path forward.
Your Occupational Therapist's report is the backbone of your application. For mobility scooters — which almost always fall into the mid-cost AT category between $1,500 and $15,000 per item — you need written advice from an AT assessor, typically an OT or physiotherapist. This report explains why the scooter is reasonable and necessary for your disability. Without it, your application stalls. With a strong one, it moves.
What should that report actually contain? Start with your disability and how it affects your daily mobility. Not in general terms — in specifics. "I have difficulty walking more than 100 metres without pain" is stronger than "I have mobility issues." Then move to your functional limitations: what can't you do because of those limitations? Can you get to the shops? Attend medical appointments? Visit family? This is where your lived experience becomes evidence.
The NDIA needs to see the link between your impairment, your functional capacity, and your daily life. And they need to see how a scooter changes that picture.
We'll look at the exact structure your report should follow in a moment, but first, let's talk about the part most participants miss: the NDIS template.
The NDIS provides a General Assistive Technology Assessment Template that AT assessors can use. Your OT doesn't have to use the template, but if they don't, their report must include all the information the template requires. That includes an outline of the functional impact of the AT, how it supports capacity building, how it promotes independence, and how it affects other forms of support.
It's a lot — but it's not mysterious. The template exists so that nothing important gets left out.
If your OT isn't familiar with the template, you can download it and share it with them before your assessment. That single act — bringing the template to your appointment — can save weeks of back-and-forth later. And it signals that you're prepared, which helps your OT focus on what matters most.
Now, what about the trial? Is it worth the effort? Let's find out.
Here's a fact that surprises many participants: for mid-cost AT — where most scooters sit — a trial is not strictly required. You need written advice, but the NDIS doesn't demand that you test the scooter before applying. So why bother? Because a trial transforms your application from theoretical to lived. It gives your OT concrete observations: how you managed the controls, whether the seat height was right, how you navigated your local footpaths, whether you felt safe. Those observations become evidence.
A trial also protects you. A scooter that feels fine in a showroom might be completely wrong for your street, your driveway, or your body. Trialling before purchase means you're choosing with confidence, not hope. If you want to understand the full trial process — including how to get funding for a trial through your plan — we've covered it in detail in our guide to what happens after NDIS approves your mobility scooter. For now, the takeaway is this: a trial isn't bureaucracy. It's due diligence. And it makes your application stronger.
Next, let's tackle the quote question, because there's more confusion here than anywhere else.
The most persistent myth about NDIS scooter funding is that you need three quotes. You don't. For mid-cost AT, the NDIA requires written advice from an AT assessor — not a formal quote round. You can choose your preferred supplier and get one quote. That's it.
If you're working with an agency-managed plan, you'll need to use an NDIS-registered provider. If you're plan-managed or self-managed, you have more flexibility. But the quote requirement itself is simpler than most people think.
For high-cost AT — anything over $15,000 — the rules change. You'll need a comprehensive assessment, trials, comparisons of different models, multiple quotes, and sometimes an assessment of your home and community environment. If your scooter costs $14,500, you're in mid-cost territory with a simpler pathway. If it costs $16,200, you've crossed into high-cost. That $1,700 difference changes everything.
So how do you make sure your evidence hits the mark? Let's map it out.
Here's the practical part. The NDIA assesses your request against four criteria: Is it related to your disability? Is it right for you? Is it value for money? Is it better funded elsewhere? Your evidence needs to answer each one.
|
What NDIA Asks |
What Your Evidence Should Show |
|
Related to your disability |
Your OT report links your impairment to your mobility limitation. Example: "Due to [impairment], [participant] experiences [specific functional limitation], which restricts [daily activity]." |
|
Right for you |
The report explains why this scooter, not a different model, matches your needs. Include trial observations, seating assessment, and environment suitability. |
|
Value f0r money |
One quote showing the scooter's cost is reasonable compared to alternatives. Your OT can note comparable options considered. |
|
Better funded elsewhere |
A statement that the scooter is not available through another government scheme or service. |

The NDIS needs reports written within the last 12 months to accurately reflect your current situation. If your OT report is older than that — even by a few weeks — you may be asked for an updated version. This isn't designed to frustrate you. It's designed to ensure the evidence reflects who you are now, not who you were a year ago.
If your needs are changing quickly, the NDIS may need a more recent report or an update to an earlier one. The practical takeaway is this: don't gather your evidence too early. Get your OT assessment when you're ready to apply, not months in advance. And if your first application was refused, check the date on your evidence before you reapply — you might need a fresh report.
Which brings us to the one thing that has changed recently in a way that could work in your favour.
In February 2026, the Federal Court clarified something that has quietly affected countless NDIS applications. The court confirmed that a qualifying impairment only needs to be a contributory cause of your need for a support — not the sole or dominant cause.
In plain language: if you have multiple disabilities, the NDIA cannot reject your scooter request simply because your mobility issue isn't your "primary" impairment. As long as your qualifying impairment contributes to the need, that's enough.
This matters for your evidence because it removes a common refusal reason. If you've been told your scooter request falls outside your qualifying impairment, that argument no longer holds the weight it once did. Your OT report should still focus on functional limitations — but you no longer need to prove that your mobility issue is your "main" disability.
We've broken down the full implications in our guide to the Eastham ruling and what it means for your NDIS scooter request.
For now, the takeaway is this: the evidence bar is clearer than ever.
A refusal is not the end. It's a signal that your evidence didn't connect all the dots — and that's fixable.
Start by requesting the reasons for the decision in writing. Then review your OT report against the evidence mapping table above. Which criterion is weakest? Is the link between your impairment and your functional limitations clear? Does the report explain why this specific scooter is right for you? Does it address value for money?
If the report is missing any of these pieces, an updated assessment can fill the gaps. You have the right to request an internal review within three months of the decision, and if that fails, you can escalate to the Administrative Review Tribunal. The Eastham case itself went through every level of review and won.
That's not a guarantee, but it's a reminder that a "no" is a position, not a verdict.
We've laid out the full appeals pathway in our guide to appealing an NDIS mobility scooter refusal.

Do I need three quotes for a mobility scooter?
No. For mid-cost AT ($1,500–$15,000), you need written advice from an AT assessor — not a formal quote round. One quote is sufficient. Multiple quotes are only required for high-cost AT (over $15,000).
How old can my OT report be?
Reports need to be written within the last 12 months to reflect your current needs. If your needs are changing quickly, a more recent report may be required.
Is a trial mandatory for mid-cost AT?
A trial is not strictly required for mid-cost AT, but it strengthens your application significantly and helps ensure you choose the right scooter for your needs.
What if my scooter costs just over $15,000?
It falls into high-cost AT, which requires a comprehensive assessment, multiple quotes, and NDIA approval before purchase. A small price difference can change your entire pathway.
Can my OT use their own report format instead of the NDIS template?
Yes, but the report must include all the information the NDIS template requires, including functional impact, capacity building, independence promotion, and impact on other supports.
What evidence do I need if I've been refused before?
Review your OT report against the NDIA's four criteria — disability relation, right for you, value for money, and better funded elsewhere. Identify the weakest link and update that section. The Eastham ruling may also strengthen your case if your refusal was based on multiple impairments.
You've just walked through the entire evidence process. You know what your OT report needs to contain. You know when a trial matters and when it doesn't. You know that one quote is enough for mid-cost AT. And you know that if you've been refused, there's a clear path forward.
Your next step is simple. Download the NDIS General AT Assessment Template if you haven't already. Share it with your OT before your next appointment. Ask them to address each of the four criteria in their report. And if you're working with a support coordinator, send them this checklist so they can help you assemble the full evidence pack.
A mobility scooter isn't just equipment. It's the walk to the shops without pain. The appointment you can attend without asking for a lift. The independence you've been waiting for.
You have the checklist now. You have the map. Go build your case — and know that you're not doing it alone.

My Ebook, The Ultimate Guide to Mobility Scooters, walks you through choosing the right scooter, using it safely, and keeping it in top condition — all explained in clear, friendly language.
Give yourself (or someone you love) the gift of independence.